Contact Us

We are here to help you in any way, at any time. Please reach out if you have any questions.

Common queries answered

Frequently asked Questions

Items ordered before 2:30pm EST will be processed on the same day. Delivery times vary depending on the manufacturer, but you can generally expect to receive your order between 2-7 days from date of order. Please view our full shipping and return policy for details.

Most items can be returned for a refund within the specified time period for each manufacturer. Please review our full shipping and return policy for more information.

We will message you with order status tracking information as soon as the order leaves the warehouse. You can also view current order status here.

We aim to offer the most outstanding customer support possible. If you need to contact us at any time there are several methods available. You can email us at contact@northerngrower.com, reach us by phone toll free at 1-800-683-8565 or utilize our live chat feature on the website for immediate assistance.

If you have entered an incorrect shipping address please contact us immediately so that we can ensure the item is shipped to proper address.

We can ship some items internationally, but additional charges will apply. If you need to ship an item outside of the United States, please contact us prior to placing your order.

When possible all order items will ship in one package. Unfortunately, this is not the case for all orders as they may ship from different warehouses. Please view our shipping policy for more info.

Still need help?

Get in touch with us

Free Shipping

On most orders above $100

Easy 30 days returns

30 days money back guarantee

Manufacturer Warranty

Offered on most items

100% Secure Checkout

PayPal / MasterCard / Visa

© Northern Grower, LLC. 2019 All Rights Reserved